Do you enjoy meeting new people and lending a hand?
Are you caring, outgoing, and eager to make a difference in our community?

Guest Relations volunteers ensure that patients and visitors of Lourdes receive a warm, friendly welcome.

Lourdes Volunteer Services has an exciting volunteer opportunity - and it might be the perfect fit for YOU!

As a Guest Relations Representative, you will provide basic information and ensure that patients and visitors of Lourdes receive a warm, friendly welcome. Guest Relations Representatives will play a vital roll in helping patients and visitors find their destination within the hospital.

Guest Relations Representatives demonstrate:

  • A professional demeanor and support the Lourdes values at all times.
  • A warm and friendly personality.
  • The ability to initiate and maintain positive and constructive interactions with all patients and families that enter Lourdes.
  • The ability to communicate well and maintain a polite and friendly environment.
  • The ability to make our visitors feel comfortable and to help them become more familiar with our facility.
  • The ability to work with others in a friendly environment and meet the needs of the guest relations program.
  • An understanding of and agree to Lourdes privacy standards.
  • Knowledge of Lourdes safety program, including fire safety information.

Principal duties will include:

Guest Relations volunteers greet patients.

  • Greeting patients and their families as they arrive at the facility during the hours of 7:00 AM - 8:00 PM daily.
  • Assisting patients with any questions or directions they may need to locate their destination.
  • Helping transport patients that need assistance.
  • Locating and maintaining wheelchairs at the main entrance.
  • Thanking each and every patient, family, and employee for visiting Lourdes.

Lourdes is constantly recruiting for the Guest Relations Representative opporunity.  For more information about becoming a Guest Relations Representative, please call:
Volunteer Services Department
607-798-5490 Monday - Friday from 8:00 AM - 4:00 PM,
or E-mail:

Joint Commission Gold Seal

Lourdes has been awarded the Joint Commission Gold Seal of Approval

Magent Logo

Lourdes has received
Magnet Recognition for Nursing Excellence

Commission on Cancer Logo

Certified by the American College of Surgeon’s Commission on Cancer

New York State Desginated Stroke Center

Lourdes is a New York State Designated Stroke Center

One of America’s 100 Best Hospitals for Orthopedic Surgery

One of America’s 100 Best Hospitals for Joint Replacement