Guest Relations

Do you enjoy meeting new people and lending a hand?
Are you caring, outgoing, and eager to make a difference in our community?

Guest Relations volunteers ensure that patients and visitors of Lourdes receive a warm, friendly welcome.

Lourdes Volunteer Services has an exciting volunteer opportunity - and it might be the perfect fit for YOU!

As a Guest Relations Representative, you will provide basic information and ensure that patients and visitors of Lourdes receive a warm, friendly welcome. Guest Relations Representatives will play a vital roll in helping patients and visitors find their destination within the hospital.

Guest Relations Representatives demonstrate:

  • A professional demeanor and support the Lourdes values at all times.
  • A warm and friendly personality.
  • The ability to initiate and maintain positive and constructive interactions with all patients and families that enter Lourdes.
  • The ability to communicate well and maintain a polite and friendly environment.
  • The ability to make our visitors feel comfortable and to help them become more familiar with our facility.
  • The ability to work with others in a friendly environment and meet the needs of the guest relations program.
  • An understanding of and agree to Lourdes privacy standards.
  • Knowledge of Lourdes safety program, including fire safety information.

Principal duties will include:

Guest Relations volunteers greet patients.

  • Greeting patients and their families as they arrive at the facility during the hours of 7:00 AM - 8:00 PM daily.
  • Assisting patients with any questions or directions they may need to locate their destination.
  • Helping transport patients that need assistance.
  • Locating and maintaining wheelchairs at the main entrance.
  • Thanking each and every patient, family, and employee for visiting Lourdes.

Lourdes is constantly recruiting for the Guest Relations Representative opporunity.  For more information about becoming a Guest Relations Representative, please call:
Volunteer Services Department at (607) 798-5213 or E-mail: George.Simon@lourdes.com

LOURDES Hospital | 169 Riverside Drive • Binghamton, NY 13905 | Phone: 607-798-5111 / Directory | Email: info@lourdes.com