Hours of Operation:
7:30 AM - 6:30 PM - Monday - Thursday
7:30 AM - 5:00 PM - Friday
8:00 AM - Noon - Saturday
Appointments are required.
Same day sick appointments are available for established patients. We provide adolescent and adult health care.
Walk-In care is available daily from 8:00 AM to 8:00 PM through the Walk-In located within Lourdes Vestal. Walk-In care is available for non emergent care. No appointments are necessary to be seen by one of our Walk-In healthcare providers. Holiday hours are advertised. You can contact our walk-in office at 607-251-2180.
An on-call physician may be reached by calling the office telephone number. The answering service will assist you.
Our office is located on the corner of Old Vestal Road and Shippers Road in Vestal, behind Lowe’s Home Improvement, with plenty of on-site parking and easy access to our building. Elevators provide easy access to the second floor for our patients in wheelchairs or with disabilities
In Case of Emergency:
Go to the nearest hospital emergency department if you have chest pains, difficulty breathing, serious injury or bleeding, severe pain, or are pregnant and experiencing contractions.
Our providers specialize in Internal Medicine and our practice is accepting new patients. Our physicians do not round on our patients at the hospital but have coverage arrangements with full-time hospitalist physicians.
Professional staffs are available to take your calls during office hours.
Lab services are available in the lab on the first floor of our build. The lab is open Monday - Saturday from 7:00 AM to 8:00 PM and on Sunday from 8:00am - 8:00pm. No appointment is necessary. Please bring your physician's order with you. Please contact the lab at 607-798-5723 if you have any questions.
All refills must be requested 3 business days in advance. Refills will be called in to the pharmacy late in the afternoon. To get your prescription more quickly, in most cases, you can request your renewal through your pharmacist. You can also request a prescription renewal through your Primary Care Patient Portal. Don't have a Portal? Talk to your healthcare provider today about signing up.
Try not to let your medications run out. Please notify us at your office visit if your prescriptions are due to be refilled
Calls to schedule appointments should be made during office hours listed above. Sick appointments fill up quickly, so we recommend that you call early in the day.
Your appointment is important. If you cannot meet your appointment, please call our office to reschedule at least 24 hours in advance of your appointment. Missing appointments may result in a dismissal from the practice. Providers have a daily preset schedule. Arriving late for your appointment will delay other appointments and you may be asked to reschedule. Walk-ins can result in long wait times because scheduled appointments will be seen first.
- Insurance cards must be presented at the time of visit.
- Co-payments are expected at the time of visit.
- All insurance companies require us to verify all identifying information at the time you present for each visit to prevent errors that might result in a rejection of payment by your insurer.
- Information about financial assistance is available by calling 607-798-5506
Managed Care insurance plans require a referral from your primary care provider for appointments with specialists, emergency room visits, out-of-network physician visits, etc. It is your responsibility to inform this office at least 48 hours in advance for the authorization. Our office should be notified the next working day of any emergency visits.