Patient Guide

DAISY Award

Daisy Award logo

Want To Thank Your Nurse?

We honor our nurses who provide extraordinary care with The DAISY Award, an international nurse recognition program that celebrates the compassion and skill nurses bring to patients and families every day.

DAISY Award honorees personify Lourdes remarkable patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care. They are recognized as outstanding role models in our nursing community.

If you have been the recipient of extraordinary care by a nurse and would like to nominate her or him, please download and fill out a nomination form.  Patients, visitors, nurses, physicians and co-workers may nominate a deserving nurse.

There is no cost involved. This is just a simple way you may express your gratitude for a special nurse.

 

Here are some of our recent Daisy recipients:

 1 Ross Team

"It is difficult to nominate one person who provided outstanding care for my dad while hospitalized. We have a large family that were visiting in and out of the hospital every day for a week. We were treated with the utmost respect and understanding as we took over his room, the family room and everywhere else we could congregate.  Our family brought meals at night where we could all eat together and your staff encouraged and helped us every step of the way.  They never let any question go unanswered even if it was answered 10 times before.  They all made our visit, although difficult, a very good experience.

The charge nurse, Emily Post came into our room when it was standing room only and commented on how the staff had raved about our family and how they enjoyed all of us.  I can list names of as many nurses as I can remember, but honestly, I may miss some of these important women and for that please accept my apologies.  Also, our release day was long and drawn out because of all that was required but Carmen VanDunk made our release as seamless as she possibly could and that was a God send.

Thanks to all:

Nurse Robin, Nurse Theresa, Samantha Mastronardi, Colleen King, Jane Pechera, Corrina Rodriguez, Adrienne (AJ) Jackson, Deb Scarsella, Sun Ah, Bridgette"

Dawn Wage

"She was a nurse who helped me through my surgical procedure.  She was my discharge nurse and was very thorough and explained my discharge to me.  She  always accommodated my needs so I could recover quickly.  She was very understanding when I need certain things done and always kept in my to correspond to my health needs and what she could and couldn’t do because of hospital and doctor rules and reputation.  She is very pleasant and always a kind person while I was a patient at Lourdes Hospital.  She can answer your questions quickly, so I could accomplish getting ready to be discharged. It helps when someone is caring for you as a patient."

LOURDES Hospital | 169 Riverside Drive • Binghamton, NY 13905 | Phone: 607-798-5111 / Directory | Email: info@lourdes.com