Our Service Excellence Committee encourages our staff to light the way to a better Lourdes. Please join us in recognizing our valuable staff members and volunteers by “catching them in the act” of performing outstanding customer service.


The Lourdes Bright Lights program encourages visitors, patients and staff to recognize our staff members, medical staff and volunteers for their “simple acts of kindness”... anything done or said to help make someone’s day brighter, easier or better!


Simply fill out this nomination form. Your nomination will be sent to the Firefly Team. All employees recognized will have a copy of the nomination sent to their supervisor so they can be recognized.



Joint Commission Gold Seal

Lourdes has been awarded the Joint Commission Gold Seal of Approval

Magent Logo

Lourdes has received
Magnet Recognition for Nursing Excellence

Commission on Cancer Logo

Certified by the American College of Surgeon’s Commission on Cancer

New York State Desginated Stroke Center

Lourdes is a New York State Designated Stroke Center

One of America’s 100 Best Hospitals for Orthopedic Surgery

One of America’s 100 Best Hospitals for Joint Replacement