If you are a Lourdes patient at any of the practices listed below, and use any of the patient portals, how you access your health information has changed. Lourdes is making it more convenient to access all of your Lourdes health information in one, easy to use, secure portal.
With Lourdes Patient Portal and our online services, you can:
- Easily and securely access your Lourdes health information and test results from your electronic medical record.
- Send secure messages to your Lourdes health care provider.
- Review Lourdes laboratory and radiology results.
- Request prescription renewals and appointments.
- Access patient education materials.
See the instructions below to register on the new Lourdes Patient Portal.
Patients of these offices are affected:
Cardiology Riverside Surgical
Dermatology Robinson Street Primary Care (including Walk-In)
Endicott (including Walk-In) Sports Medicine - Endicott
Gastroenterology Upper Front Street Primary Care
Hancock Primary Care Urology
Owego Primary Care Vestal Family Practice
Pain & Wellness Vestal Internal Medicine
Podiatry Whitney Point Primary Care
Richford Primary Care 303 Main Street
You will still be able to access the portal(s) you previously used to view older health information, but that information will not be updated and cannot be changed. You will also no longer be able to request prescription refills or communicate with your provider through that portal. See historic portals for links to those patient portals.
(previously - Hospital & Specialty Care Portal) This will be the new portal to access all of your healthcare information moving forward.
The Lourdes Patient Portal allows you to access information from:
- Primary Care visits
- Emergency Department Visits
- All specialties, excluding orthopedics and oral health.
There are two ways to sign up for the Lourdes Patient Portal.
Option 1 - Talk to your Lourdes Provider's office staff or visit the Hospital Registration Department to receive an email invitation to join the portal. An email invitation will be sent to you with a secure, unique link. Click on the link in your email to complete the registration process. You will need the 4 digit security code decided upon when we invited you to join the portal. To ensure your privacy, you must visit your provider's office and verify your identity to receive registration information.
Option 2 - Self-Enroll. This method can only be used if you have your Medical Record Number (MRN) from a hospital, emergency room, specialty care or primary care visit after August 1, 2017.
Go to https://lourdes.iqhealth.com/self-enroll/. For security purposes, you will be asked to enter your MRN and the last 4 digits of your Social Security Number. Your MRN can be found on your Hospital or Emergency Room Discharge instructions or your visit summary from your Specialty Care Provider's office. Please see the Lourdes Patient Portal Support Page for step by step instructions. Note: You must be at least 18 years of age to register using this method.
You can access the Orthopedics patient portals with the following links:
Lourdes Orthopedics - Riverside Drive
Lourdes Orthopedics - Southside
LOURDES Mobile Phone Apps
Use a computer, tablet, or mobile phone? Download LOURDES Apps right from the App Store for use on your iPhone or Android. The Lourdes app makes it easy for you to find the medical services you need.