Primary Care Associates
415 East Main Street
Endicott, NY 13760
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607-785-2460
Hours of Operation:
9:00 AM - 5:00 PM - Monday - Friday
Appointments are required.
Evenings/Weekends:
An on-call physician may be reached by calling the office
telephone number. The answering service will assist you.
Walk-In Hours:
Walk-In care is available daily from
8:00 AM to 8:00 PM. Walk-In care is available
for non emergent care. No appointments are necessary to be
seen by one of our Walk-In healthcare
providers. Holiday hours are advertised in the
Press & Sun Bulletin. You can contact our
walk-in office at 607-786-1801.
Convenient Location:
Located on Main Street in Endicott. Plenty of parking with easy
access to our office. Our facility is equipped with ramps to
provide easy access for our patients in wheelchairs or with
disabilities.
In Case of Emergency:
Go to the nearest hospital emergency department if you have chest
pains, difficulty breathing, serious injury or bleeding, severe
pain, or are pregnant and experiencing contractions.
Our Staff
Our physicians are board certified and our practice is accepting
new patients. Same day sick calls are available for established
patients. We treat patients of all ages.
Lab & X-Ray Services
Laboratory services are available Monday
through Friday from 7:30 AM to 3:30 PM. Please be sure to
bring your physician's order with you. Our lab fax number is 607-321-2660.
X-ray services are available daily from 8:00 AM to 8:00 PM. Please bring your physician's order with you for
x-ray services; no appointment necessary.
Prescription Refills
All refills must be requested 24 hours in advance, Monday
through Thursday. Refills will be called into the pharmacy late in
the afternoon. Please notify us at your office visit if
prescriptions are due to be refilled. You can also request a
prescription
renewal online.
Office Telephones
Professional staff is available to take your calls during office
hours. If you are expecting a return call from the office, please
remove your caller ID.
Appointments
Calls to schedule appointments should be made during office
hours listed above. Sick appointments fill up quickly, so we
recommend that you call early in the day.
What if Hospitalization is Required?
In general, the doctors admit their patients to Lourdes
Hospital. If for some reason you prefer to be admitted elsewhere,
discuss this with your doctor. Our physicians have admitting
privileges to all hospitals in the area. If hospitalization is
necessary, the decision will be mutually made between the physician
and the patient as to which facility to use. Be sure to contact
your insurance plan, especially if you belong to an HMO.
Missed Appointments
Your appointment is important. Please call the office 24 hours
in advance if you are unable to keep an appointment. Providers have
a daily preset schedule. Arriving late for your appointment will
delay other appointments and you may be asked to reschedule.
Reminders
- Insurance cards must be presented at the time of visit.
- Co-payments are expected at the time of visit.
- Information about financial
assistance is available by calling 607-798-5506 or
607-798-5229.
Insurance Referrals
Managed care insurance plans require a referral from your
primary care provider for appointments with specialists, emergency
room visits, out-of-network physician visits, most diagnostic
testing, etc. It is your responsibility to inform this office at
least 48 hours in advance for the authorization. Our office should
be notified the next working day of any emergency visits.
Patient Satisfaction
As a medical group, we cannot overemphasize the importance of
close communication between patient and physician. Please report to
us any complaint you might have about our services or failure to
meet your needs. We will do our best to correct the situation. We
are here to serve you with the best medical care possible. Please
let us help you!
Meet Our Providers
Arvin L. Aranda, MD
Dr. Aranda graduated from UMDNJ - New Jersey Medical School in Newark, NJ. He completed his residency at Mountainside Family Practice in Montclair, NJ. He is board certified in Family Practice.
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Jonathan D. Briggs, FNP-BC
Jonathan serves patients of all ages and is board certified as a Family Nurse Practitioner by the American Nurses Credentialing Center.
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Mike Choi, MD
Dr. Choi graduated from Robert Wood Johnson Medical School, Piscataway, NJ. He is board certified in Family Practice.
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Kristen E. Robillard, MD
Dr. Robillard graduated from Albany Medical College. She is board certified in Family Practice.
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Kacy H. Zelesnikar, RPA-C
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