Your Lourdes billing statement has a new look. The new design
allows you to find the information you need quickly and easily.
Information is organized into sections and clearly labeled to help
you review your bill with ease.
On the front of the bill you will find:
Patient Information - This section
lists information about the patient and guarantor, including
the guarantor number which you can use to create an online billing account. Also
included within this section is your payment due date.
Insurance Information - This
section lists the names of any insurance you have on file. If you
have new insurance, use the back of the payment stub to make
corrections then mail the payment stub to:
Lourdes Hospital
169 Riverside Drive
Binghamton, NY 13905-4198
Important Messages - This
section will contain messages from Lourdes to you about your
bill.
Account Summary - This
section provides a short summary of all your outstanding Lourdes
accounts. The summary includes dates of service, account
numbers, the charge for each date of service, any payments or
adjustments made (e.g., from insurance), and the balance
due.
Payment Stub - If you are paying
by mail, either complete the payment information on the right side
of the stub or make your check payable to Lourdes
Hospital then mail the stub and payment to:
Lourdes Hospital
169 Riverside Drive
Binghamton, NY 13905-4198
If you prefer to pay by phone, please call our Billing Office at
607-584-5510.
Double check your name and address as listed on the payment
stub. If changes are needed, use the space on the back of the stub
to make corrections.
On the back of the bill you will find:
Important
Notice - This section provides information about
other bills you may receive.
Charge Details - This section provides
detailed information regarding your Lourdes accounts.
Contact Us - This section
provides a list of phone numbers you will need if you have
questions about your bill.
Financial Assistance - This
section provides information about the Lourdes Patient Financial Assistance Program and
guidelines used to determine eligibility. If you're having
difficulty paying your bill, contact a Financial Counselor for
assistance.
Back of Payment Stub - Use the
back of your payment stub to make changes to your personal
information and/or your insurance information.
Questions about your bill can be directed
to our Customer Service Representatives by calling 607-584-5510
Monday - Friday, 8:00 AM - 4:00 PM.
