Do you enjoy meeting new people and lending a hand?
Are you caring, outgoing and eager to make a difference in our community?
Lourdes Volunteer Services is announcing an exciting new opportunity - and it might
be the perfect fit for YOU!
As a Guest Relations Representative, you will help ensure that patients and visitors
of Lourdes receive a warm, friendly welcome, are provided with basic information
and are assisted in finding their destination within the hospital.
Guest Relations Representatives must have:
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A professional demeanor and support the Lourdes values at all times.
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A warm and friendly personality.
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Ability to initiate and maintain positive and constructive interactions with all
patients and families that enter Lourdes.
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Ability to communicate well and must maintain a polite and friendly environment.
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Ability to make our visitors feel comfortable and to help them become more familiar
with our facility.
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Ability to work with others in a friendly environment and meet the needs of the
guest relations program.
- An understanding of and agree to Lourdes privacy standards.
- Knowledge
of Lourdes safety program, including fire safety information.
Principal duties will include:
- Greeting patients and their families as they arrive at the facility during the hours
of 8:00 AM – 4:00 PM daily.
- Assisting patients with any questions or directions they may need to locate their destination.
- Helping transport patients that need assistance.
- Locating and maintaining wheelchairs at the main entrance.
- Maintaining the front entrance and Main Lobby to be sure it is presentable and free
from garbage, clutter, etc.
- Thanking each and every patient, family and employee for visiting Lourdes.
This important volunteer position requires:
- That volunteers commit to 30 hours of volunteer service over a 3-month period.
- Completion of an annual safety and infection control training, and a health clearance*.
- Ability to lift 10-15 pounds, bend, stand, walk and sit for long periods of time.
- References to be obtained on all potential volunteers. Interviews will not
be scheduled until two completed reference forms are returned to Volunteer Services.
Please notify your designated references that a reference questionnaire form will
be mailed to them. It is important that they respond quickly in order to process
your application.
*This position does allow patient contact. Health clearance is required. All Volunteers must receive Safety and Infection Control training
prior to placement.
For more information, please call:
Volunteer Services Department
607-798-5490, Mon-Fri from 8:00 AM – 4:00 PM,
or E-mail: Alomonaco@lourdes.com