Visitation and support are important in the healing
process of our patients, but we also encourage rest to
promote healing. It is essential for patients to
receive necessary care and rest, and that caregivers be
allowed to provide services efficiently. Therefore, the
hospital provides guidelines for visiting patients.
General visiting hours are 11:00 AM to 8:30 PM.
Some floors allow for open visiting hours as appropriate to
their patient care setting. If you wish to visit
outside of the set visiting hours, you may want to contact
the floor that your loved one is staying on and inquire
about open visiting hours.
Even if a patient floor allows for open visiting hours,
there are times when visiting hours may be restricted by
patient/family request, the judgment of the healthcare
provider or nurse, or when the visit would be detrimental to
the patient’s care or welfare. There may also be times
that we may have to ask visitors to step out during tests
and treatments.
Visitors are expected to comply with Lourdes policies
while visiting our campus. Please be aware of the
following:
- Visitors must not interfere with the activities of
the professional staff or hospital operations.
- Quiet should be maintained and
visitors should not congregate in patient care areas.
- Visitors should not bring food
to patients unless specially permitted to do
so.
- Children must be accompanied by an
adult.
- Non-Smoking Policy - Lourdes is a
smoke free environment. Smoking is prohibited on
all property owned or leased by Lourdes Hospital.
Visitors must leave the property if they choose to
smoke.
- Infection Control Policies and
regulations - Visitors and other persons with
respiratory diseases, or any sign of communicable
infection, are not permitted to visit hospital patients.
Visitors must wear proper attire and footwear.
There may be times when visitors are required to wear
protective clothing (gowns, gloves, etc.) to ensure
their safety and the safety our patients.
- Weapons are prohibited. Under
no circumstances are weapons allowed.
Non-compliance
with any of the visitor guidelines or other disruptive
behavior will result in the visitor being asked to
leave.
Family Spokesperson
To better communicate with you, it is helpful to designate a family
spokesperson. The family spokesperson will be the contact person for the
staff to discuss the patient's condition, and in an emergency we will call
the family spokesperson who can then notify others. Calls for information
about your loved one should be made by the family spokesperson.
If possible,
try to avoid calling between 7:00 AM - 8:00 AM and 3:00 PM - 4:00 PM, as this is the time for
change of shift report on your loved one. Our nurses will be busy caring for
your loved one, and by having the spokesperson call and then communicate
with others, allows more time for our nurses to care for our patients.