In response to worry about identity theft, the Federal Trade Commission (FTC) and other government agencies now require hospitals and other organizations that issue “credit” by providing services in advance of payment to have an Identity Theft Prevention Program.

To make the program work, Lourdes will ask you to show us a photo identification, or two other forms of identification and your insurance information. We will ask for this each time you come to the Hospital or any of our clinics for services.  Patient care will not be delayed due to lack of identification.   (Note: This does not apply to visitors.)

The new system will be implemented on August 1, 2009.  We hope that this new process will be easy for you. 

If you have any questions or concerns regarding this new process,
please call (607) 798-5335.