June 2010
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David Patak
President/CEO
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As I look back over my first year as President/CEO of Lourdes, I
think about all that Lourdes has accomplished, and I think about
the team of people that is Lourdes. Our team is over 2,200 members
strong, and each one of us brings a unique gift that helps Lourdes
be successful in meeting the needs of our community. The commitment
I see in our associates each and every day is what creates the
Experience for our patients and is what sets Lourdes apart from the
others.
Some of the successes that stand out in my mind over the past
year include:
- Bringing daVinci Robotic Assisted Surgery to our community
- Completing Phase I of our Mission 2012 project, including the
completion of a flood wall, as well as the addition of two new OR
suites, a new Open MRI, and Phase I of the new ED
- Continuing our commitment to patient safety by implementing a
Safety Coach program and a daily leadership safety huddle
- Opening the Hope Dispensary
- Implementing Electronic Medical Records through Cerner
- Partnering with the American Heart Association (AHA)/American
Stroke Association (ASA) to bring our community Stroke Sense, a
stroke awareness community education program
- Winning several awards, including the Commission on Cancer's
Outstanding Achievement Award and the AHA/ASA Get With the
Guidelines Stroke Silver Plus Performance Achievement Award
- Continued successful physician recruitment
None of this would have been possible without the tireless work
and effort of every associate at Lourdes.
As we look to the future, we know we will continue to deal with
current economic conditions, healthcare reform, and new care
delivery models. And, we will do all of this in typical Lourdes
fashion - we will manage the changes without compromising our
values.
When I first stepped into this role, I said that I believed
Lourdes was poised for greatness with all the work we've been doing
to make Lourdes a high reliability organization focused on patient
safety and quality. This is even more evident to me today than it
was a year ago.
I want to thank you for all of your support and hard work, and I
am looking forward to continuing to work with you to serve the
vital Mission that we serve in our community.